The Boundless Therapy Team
Are you paying with insurance?
YES
NO
Wonderful, onto the next step! Please check the estimated cost of your sessions below after using your out-of-network benefits.
Our rates vary from $150-$275 depending on the clinician you choose to work with and clinical concerns you have. We also offer limited reduced-fee services starting at $150.
FAQ
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What is the cost of therapy?Fees range from $200-225 per session depending on the type of service being provided. We also offer some sliding scale spots beginning at $150. We can talk about this more on a complimentary consultation call.
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Are you in-network with any insurance plans?Boundless is out of network, which means that we do not directly take insurance. However, if your insurance plan has “out-of-network benefits,” you may be eligible for either a partial or full reimbursement of your session fee. Boundless can assist you in verifying your benefits on your consultation call. We also submit claims on your behalf directly to your insurance company so you can sit back, and wait to receive your reimbursement check without the headache of insurance coordination. Read more about navigating out-of-network benefits here.
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I want to work with someone in-network, why don't you take insurance?We completely understand the need for affordable care—and it’s a question we hear often. Boundless chooses to remain out-of-network so we can protect the integrity, depth, and privacy of your therapy. Unlike large, factory-like corporations where therapists juggle 35+ clients a week, we intentionally keep our caseloads small. This allows our team to show up fully for each client, offer thoughtful, customized care, and engage in regular training and supervision. It’s how we maintain the quality you deserve. Insurance companies often place limits on session frequency, require diagnoses that stay on your permanent health record, and restrict the kind of therapy we can provide. By staying out-of-network, we’re free to work collaboratively with you—not within the constraints of a system that wasn’t built for long-term healing. We also do our part to ease the financial burden: we verify your out-of-network benefits before your first session and submit claims on your behalf, so you can get reimbursed directly by your insurance.
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How can I know you’re worth the investment? What makes your practice different?It’s absolutely valid to want to make sure therapy is a worthwhile investment—your time, energy, and money matter. At Boundless, we don’t take that lightly. Here’s what sets us apart: We’re not a volume-based practice. Our therapists carry intentionally small caseloads so they can offer deeply personalized, high-quality care. You won’t be one of 40 clients on a packed schedule—we make space to truly know and support you. Specialized care for complex identities. We center BIPOC, South Asian, LGBTQ+, and immigrant experiences—not as a marketing line, but as lived expertise. Our team isn’t just trained in cultural humility; we embody it. Clinical depth with a human lens. Many of us are trained in EMDR, somatic therapy, DBT, IFS, and other evidence-based modalities—but we don’t treat you like a checklist of symptoms. You’re a whole person, and we meet you that way. Ongoing accountability. We invest in weekly clinical supervision, peer consults, and continued education—so you’re never working with a burnt-out or unsupported therapist. Ultimately, good therapy is a relationship—and we invite you to take the first step with a free consultation to see if it feels right.
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I don't understand the Out-of-Network Benefits process, please explain!What is a deductible? A deductible is the amount you have to pay out-of-pocket for medical or mental health services before your insurance starts reimbursing you. For example, if your deductible is $1,500, you’ll need to spend that amount on eligible services (like therapy) before your insurance begins covering a percentage of the cost. What is an out-of-pocket maximum? This is the most you’ll pay for covered health services in a year—including your deductible, co-pays, and co-insurance. Once you hit this limit, your insurance should cover 100% of eligible services for the rest of the year. What does “out-of-network” (OON) mean? If a provider is out-of-network, it means they don’t have a direct contract with your insurance. But many plans still reimburse a portion of therapy costs for OON care—often 40% to 100%, depending on your plan and deductible. At Boundless, we help verify your benefits and even submit claims on your behalf to make this process easier. What is a superbill? A superbill is a special receipt with all the details your insurance needs to reimburse you for an out-of-network session. If you’re not using Mentaya with us, we can generate superbills for you to submit directly to your insurance.
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I don't live in the US. Can I work with your team?As per current federal guidelines, mental health professionals are only able to service clients that reside in the state that they are licensed in. Hence, we are currently only able to service clients in New York State and Massachusetts. However, our intention is to expand to other states in the near future. With regards to working with international clients, this oftentimes is allowed as per specific national laws. Boundless Clinicians have historically seen clients in India, Pakistan, the UAE, and Aruba. Please reach out to us at hello@beginboundless.com to enquire.
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Will I be in therapy forever? How long will I be committed to this process?Therapy is a unique process that varies from person to person. While some individuals seek short-term solutions for a particular issue, others aim to recover from more profound emotional injuries. There are also clients who desire the presence of a supportive individual to help them manage the challenges of their lives without a specific timeline. During the initial stages, you and your therapist will chat about your therapeutic objectives. As your sessions progress, your requirements or preferences may shift. Periodic check-ins by your therapist will guarantee that your goals are being met and that the therapy experience is satisfying and worthwhile. It is important to remember, that the brain is not a predictable organ. If your brain has been processing the world in one way for 20+ years, you will need a little longer than one month to allow for the rewiring process to take place. Trust in the process, commit to change, and you will see yourself evolve.
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Why should I be in virtual therapy when there are in-person options available?Our online portal provides a convenient means for you to communicate with your therapist in case of emergencies or to reschedule appointments. Additionally, you can use the portal to upload shared documents for homework or journal entries. Our platform is accessible on both web-based and mobile applications that can be downloaded on all phone models. You can join your session using your smartphone, laptop, or tablet, and we offer both video and voice sessions. We recognize that certain sensitive topics are better expressed through text rather than speech. That's why we offer a secure messaging platform that enables you to communicate with your therapist via instant messaging, allowing you to express yourself in a way that feels most comfortable for you. Virtual therapy offers a secure alternative for individuals who are pressed for time, encountering unexpected crises, or have difficulties scheduling in-person sessions. This form of therapy is particularly beneficial for ex-pats, travelers, people with fast-paced and modern lifestyles, people currently enrolled in school with little free time, and those who may face challenges accessing high-quality mental health care in their local residence. With virtual therapy, you can initiate your personal journey of healing from the comfort and safety of your own home.
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What is your cancelation policy and why is it in place?In the therapeutic process, consistency plays a crucial role, and when you make an appointment with us, that time is reserved exclusively for you. In the event that you are unable to attend a scheduled appointment, we request that you provide us with a 48-hour advance notice. Failure to do so will result in a full fee charge for the missed or canceled appointment. We appreciate your understanding and cooperation in respecting our time and recognizing the value of the time that has been allocated for you. Our cancellation and rescheduling policy is intended to respect both your time and that of your therapist. The policy's purpose is to establish consistent boundaries for your therapy sessions, creating a reliable and safe space where you can freely explore and grow without any ambiguity in expectations. The therapeutic work that you engage in with your therapist is incredibly transformative and has the potential to address deep-seated wounds. However, it is also a challenging and vulnerable process as it involves working through the most vulnerable parts of yourself. Therapy is intended to model a healthy relationship with clear boundaries, open communication, and mutual respect, which ultimately helps repair the deep emotional wounds we carry throughout our lives. As individuals, our inner child needs safety more than anything, and safety is established through compassionate boundaries. The cancellation and rescheduling policy is one such structure that models and promotes compassionate boundaries, primarily to meet the needs of our inner child who craves clear expectations, consistency, and structure. It is not put in place to serve our adult needs, but rather to provide the safety and structure that our inner child needs to thrive.

Careers at Boundless
Want to Join Boundless?
We are excited to share that our clinical team is growing. If you hold any of the following licenses: LMSW, LCSW, LMHC, LMFT, MHC-LP, MFT-LP, or LCAT and feel aligned with our values, story and clinical philosophy, we invite you to apply and join our growing community. At Boundless, we honor the unique identities you bring into this work and encourage folks from all walks of life to apply.
Join us in creating enduring change in the lives of those we serve.
Send us your resume, and a cover letter to hello@beginboundless.com
